» Frequently Asked Questions

For Patients

Frequently Asked Questions


Question: Do I need a referral from my doctor to see a physical therapist at this clinic?

Answer: No. Although many of our patients are referred by their physicians, you may visit us on your own as well.


Question: Do you take most major insurances?

Answer: We accept most major insurance providers. We can direct bill to Great West Life, Sun Life, and most motor vehicle providers. We cannot direct bill to Medavie Blue Cross. We can also handle direct billing to the Canadian Armed Forces and Veterans' Affairs if treatment has been pre-approved.

Number of treatments

Question: How many treatments will I need?

Answer: When it comes to physical therapy, there is no “one size fits all” prescription. We will work with you to help you heal and get back to your normal, active life as quickly as possible.

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